Refund policy

At gentle-grind-co-studio, we believe in quality, intention, and doing things right.
If something isn’t as it should be, we’ll take care of it.

We offer refunds or replacements in the following cases:

• You received the wrong item
• Your product arrived damaged or defective

Please note:
Refund requests must be submitted within 30 days of your purchase date.

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📩 How to Request a Refund

To start a request, contact us at:

support@gentlegrindstudio.co

Include:

• Your order number
• A short description of the issue
• (Optional) A photo to help us resolve it faster

We aim to respond quickly and make the process simple.

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🔄 Policy Updates

This policy may be updated from time to time.
For the most current version, feel free to contact us directly.

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🧼 Care Reminder

To keep your pieces looking their best over time,
please follow the care instructions included with your order.